Last Updated: October 24, 2026
Quick Summary
The family law mediation process in NSW is a structured approach where a neutral mediator helps separated parents and family members resolve disputes about children, property, or finances without court involvement. Before applying to court for parenting orders or property settlements, NSW law typically requires you to attempt mediation first, as it resolves disputes faster, costs less, and preserves relationships better than court proceedings.
Family law mediation is a structured process where a neutral third party helps separated parents, former partners, or family members resolve disputes about children, property, or finances without going to court. Learn more about how the family law mediation process works and book a session with our accredited practitioner.
In NSW, family mediation is often called family dispute resolution (FDR). Before applying to the Federal Circuit and Family Court for parenting orders or property settlements, the law typically requires you to attempt mediation first, because it resolves disputes faster, costs less, and preserves relationships better than court.
At Maatouks, our Accredited Mediator and Family Law Dispute Resolution Practitioner approach each case with sensitivity, helping families find their own solutions rather than having a judge impose one.
The difference comes down to control. In court, a judge makes a binding decision with limited input from you.
Mediation is also faster: court cases can take months or years, while mediation typically happens over weeks or a few months. It is also confidential, whereas court proceedings are public record.
You cannot apply to court for parenting orders or property settlements in NSW without first attempting mediation, a legal requirement under the Family Law Act.
The court will ask whether you tried mediation; if not, your application may be dismissed. The rule encourages families to find their own solutions before spending court time and money.
A Section 60I certificate proves you have attended mediation (or are exempt). You need it before applying to court for parenting orders, and the mediator issues it after your session regardless of outcome.
Without it, the court will not accept your application.
To be eligible for mediation and obtain a Section 60I certificate, you must:
You do not need to attend mediation or obtain a Section 60I certificate if:
If any of these apply, you can apply to court directly, but you must file a statutory declaration explaining why mediation was not attempted. Applications without proper justification are often dismissed.
The family law mediation process in NSW follows a structured pathway designed to keep both parties safe and focused on reaching agreement. Understanding each stage helps you prepare and know what to expect.

Mediation begins with an intake appointment, where the mediator meets you alone to understand your situation, the issues in dispute, and whether mediation is suitable.
During this initial assessment, the mediator will:
Be honest about the relationship dynamic. If there is family violence, substance abuse, or a significant power imbalance, the mediator will determine whether standard or shuttle mediation (separate sessions) is appropriate.
Safety screening is a critical part of mediation in NSW.
If the mediator identifies safety concerns, they may recommend shuttle mediation, where you and your former partner do not sit in the same room.
Shuttle mediation takes longer and may cost more, but it is often essential where there is a history of conflict or power imbalance.
If safety screening confirms joint sessions are appropriate, you and your former partner meet with the mediator present. The mediator guides the conversation, ensuring both parties have a chance to speak and listen.
Joint sessions typically cover:
The mediator does not take sides or tell you what is fair; their role is to help you communicate and decide for yourselves.
If mediation succeeds, you will reach an agreement on the issues in dispute, which the mediator documents in writing as a mediation agreement or settlement agreement.
To make your agreement legally binding and enforceable, you need to convert it into consent orders. Consent orders are a court order that both parties have agreed to.
Preparation is one of the biggest factors in mediation success. Here is what to gather and consider before your first appointment.
Bring originals or certified copies of:
Having these documents ready shows good faith and lets the mediator understand your financial situation quickly. If disputing parenting arrangements, bring evidence of your involvement in the children’s care and education.
Before your first session, clarify:
At Maatouks, we encourage clients to ask these questions. Our team can answer them during a free phone consultation, helping you decide whether to proceed with mediation or explore other options.
Timelines vary with the complexity of your dispute, how willing both parties are to compromise, and whether shuttle mediation is required.
Typically, mediation takes between 3 and 12 weeks from your first intake appointment to final agreement. Some cases resolve in 2-3 sessions. Others require 5-8 sessions or more.
Waiting periods for mediation appointments vary by provider and demand.
Family mediation timelines depend on dispute complexity and party cooperation, with typical durations and waiting periods as follows.
| Stage | Typical Duration | Notes |
|---|---|---|
| First intake appointment | 2-4 weeks wait | Varies by provider and demand |
| Mediation sessions | 3-12 weeks total | From intake to final agreement |
| Individual sessions | 2-3 sessions | Some cases resolve quickly |
| Complex cases | 5-8 sessions or more | Depends on dispute complexity |
| Session scheduling | Weekly or fortnightly | Once mediation begins |
Mediation is almost always cheaper than court, but it is not free. Understanding the fee structure helps you budget.
Mediation fees depend on:
Many mediators charge hourly rates or fixed fees per session. Some offer sliding scales based on income. Ask your mediator for a clear fee estimate before you start.
Financial assistance is available through various government schemes. Depending on your income and circumstances, you may be eligible for:
Ask your mediator about these options. Many accredited FDR practitioners can help you access support.
Mediation works best when both parties approach it with genuine willingness to resolve the dispute. Here are practical strategies that improve outcomes.
Family disputes are emotional, and feeling angry, hurt, or defensive is normal. However, expressing those feelings aggressively in mediation usually backfires.
A common mistake is assuming the mediator will protect you if there is a power imbalance. They will not. If you feel intimidated or unsafe, tell the mediator immediately.
You can bring a lawyer to mediation, though not all mediators allow it.
A lawyer’s role in mediation is to:
Before you sign any agreement, you must get independent legal advice from a lawyer who does not represent the other party. This is not optional if you want your agreement to be legally solid.
Not every mediation results in agreement. Sometimes the parties are too far apart, or one party is not genuinely willing to compromise. If mediation stalls or fails, you have options.
If mediation does not resolve your dispute, you can apply to the Federal Circuit and Family Court for a court order. Alternatively, you can create a parenting plan without going to court as another way to formalise arrangements. You will need:
Court proceedings are formal, public, and can take many months. A judge will hear evidence from both sides and make a binding decision. This is more expensive and more adversarial than mediation, but sometimes it is necessary.
If mediation succeeds and you reach agreement, document it carefully. Your written agreement should cover:
Once you have agreement in writing and both parties have received independent legal advice, convert it to consent orders.
At Maatouks, we help families move from mediation agreement to formal consent orders.
Family law mediation in NSW is designed to help families resolve disputes without the cost and stress of court.
A Section 60I certificate is a document issued by an accredited Family Law Dispute Resolution practitioner confirming you have attended family dispute resolution before applying to the Federal Circuit and Family Court. Under the Family Law Act, you must obtain this certificate before filing most parenting or property settlement applications, unless an exception applies such as family violence, urgency, or child abuse. The certificate demonstrates you have genuinely attempted to resolve your dispute through mediation.
Yes, in most cases you must attend family dispute resolution before applying to the Federal Circuit and Family Court. This is a legal requirement under the Family Law Act. However, exceptions exist if there is family violence, risk of harm to a child, child abuse, urgency, or if one party refuses to participate. Your mediator or lawyer can advise whether an exception applies to your situation.
The timeline varies depending on complexity and parties’ cooperation. Initial intake and screening may take 1-2 weeks. Mediation sessions themselves can occur over weeks or months. Simple matters may resolve in 2-3 sessions, while property settlements or complex parenting arrangements may require 4-6 sessions or longer. Waiting times for initial appointments depend on mediator availability and urgency. Most matters conclude within 2-4 months from start to agreement.
Gather all relevant documents including bank statements, property valuations, superannuation details, and child-related records. Write down your key priorities and concerns, but remain flexible. Consider your children’s best interests rather than focusing solely on winning. Bring a support person if permitted. Seek independent legal advice before and after mediation. Prepare realistic proposals based on your family’s actual circumstances, not best-case scenarios. Discuss confidentiality and without prejudice protections with your mediator beforehand.
Yes. Many accredited mediators now offer online mediation sessions, which work well for straightforward disputes or when parties live far apart. Shuttle mediation (where the mediator meets with each party separately) is also available, particularly when family violence, power imbalances, or safety concerns exist. This approach allows you to participate without direct confrontation while still working toward resolution. Discuss these options with your mediator during intake.
If mediation fails, you can apply to the Federal Circuit and Family Court. Your mediator will issue a certificate confirming you attempted dispute resolution, which satisfies the legal requirement. The court will then hear your case. You may also explore other options such as expert determination for specific issues or returning to mediation with a different mediator. Court proceedings are more formal, costly, and time-consuming, so some parties attempt mediation again before proceeding to litigation.
Costs are typically shared equally between parties unless otherwise agreed. Some government-funded services offer free or subsidised mediation depending on your income. Private mediators charge hourly or fixed fees; Maatouks can advise on current pricing and available assistance. Ask your mediator about payment options, sliding scales, or referral to subsidised providers. In some cases, the court may later order one party to contribute to the other’s mediation costs if proceedings proceed.