Last Updated: October 24, 2026

Quick Summary

The family law mediation process in NSW is a structured approach where a neutral mediator helps separated parents and family members resolve disputes about children, property, or finances without court involvement. Before applying to court for parenting orders or property settlements, NSW law typically requires you to attempt mediation first, as it resolves disputes faster, costs less, and preserves relationships better than court proceedings.

  • You must obtain a Section 60I certificate from an accredited FDR practitioner before applying to court for parenting orders or property settlements in NSW.
  • Mediation typically takes between 3 and 12 weeks from intake appointment to final agreement, with some cases resolving in 2-3 sessions and complex cases requiring 5-8 sessions or more.
  • Safety screening is critical; if family violence or power imbalances are identified, shuttle mediation allows separate sessions with the mediator moving between rooms.
  • Exceptions to the mediation requirement include current family violence orders, urgent risk to a child, imprisonment, refusal to participate, or previous unsuccessful mediation attempts.
  • Before signing any agreement, you must obtain independent legal advice from a family lawyer to ensure the consent orders are legally sound and protect your interests.

Table of Contents

What Is Family Law Mediation in NSW

Family law mediation is a structured process where a neutral third party helps separated parents, former partners, or family members resolve disputes about children, property, or finances without going to court. Learn more about how the family law mediation process works and book a session with our accredited practitioner.

In NSW, family mediation is often called family dispute resolution (FDR). Before applying to the Federal Circuit and Family Court for parenting orders or property settlements, the law typically requires you to attempt mediation first, because it resolves disputes faster, costs less, and preserves relationships better than court.

At Maatouks, our Accredited Mediator and Family Law Dispute Resolution Practitioner approach each case with sensitivity, helping families find their own solutions rather than having a judge impose one.

How It Differs From Court Proceedings

The difference comes down to control. In court, a judge makes a binding decision with limited input from you.

Mediation is also faster: court cases can take months or years, while mediation typically happens over weeks or a few months. It is also confidential, whereas court proceedings are public record.

When Mediation Is Required Before Court

You cannot apply to court for parenting orders or property settlements in NSW without first attempting mediation, a legal requirement under the Family Law Act.

The court will ask whether you tried mediation; if not, your application may be dismissed. The rule encourages families to find their own solutions before spending court time and money.

The Section 60I Certificate and Eligibility Requirements

A Section 60I certificate proves you have attended mediation (or are exempt). You need it before applying to court for parenting orders, and the mediator issues it after your session regardless of outcome.

Without it, the court will not accept your application.

To be eligible for mediation and obtain a Section 60I certificate, you must:

  • Be a separated parent or party to a family law dispute
  • Have attempted to resolve the matter through mediation (or be exempt)
  • Attend at least one mediation session with an accredited FDR practitioner

Exceptions to the Mediation Requirement

You do not need to attend mediation or obtain a Section 60I certificate if:

  • There is a current or recent family violence order against the other party
  • There is an urgent risk to a child’s safety or welfare
  • One party is in prison or cannot be located

If any of these apply, you can apply to court directly, but you must file a statutory declaration explaining why mediation was not attempted. Applications without proper justification are often dismissed.

How the Family Law Mediation Process Works: Step-by-Step

The family law mediation process in NSW follows a structured pathway designed to keep both parties safe and focused on reaching agreement. Understanding each stage helps you prepare and know what to expect.

Professional mediator sitting at a table between two separated parents in a calm, neutral office setting with natural light coming through windows, creating a balanced and safe environment
Professional mediator sitting at a table between two separated parents in a calm, neutral office setting with natural light coming through windows, creating a balanced and safe environment

Intake and Suitability Assessment

Mediation begins with an intake appointment, where the mediator meets you alone to understand your situation, the issues in dispute, and whether mediation is suitable.

During this initial assessment, the mediator will:

  • Ask about the nature of your dispute (children, property, or both)
  • Explore your goals and what you hope to achieve
  • Discuss any safety concerns or power imbalances

Be honest about the relationship dynamic. If there is family violence, substance abuse, or a significant power imbalance, the mediator will determine whether standard or shuttle mediation (separate sessions) is appropriate.

Safety Screening and Shuttle Mediation

Safety screening is a critical part of mediation in NSW.

If the mediator identifies safety concerns, they may recommend shuttle mediation, where you and your former partner do not sit in the same room.

Shuttle mediation takes longer and may cost more, but it is often essential where there is a history of conflict or power imbalance.

Joint Sessions and Negotiation

If safety screening confirms joint sessions are appropriate, you and your former partner meet with the mediator present. The mediator guides the conversation, ensuring both parties have a chance to speak and listen.

Joint sessions typically cover:

  • Each person’s perspective on the dispute
  • What matters most to each party (children’s wellbeing, financial security, etc.)
  • Possible options and compromises

The mediator does not take sides or tell you what is fair; their role is to help you communicate and decide for yourselves.

If mediation succeeds, you will reach an agreement on the issues in dispute, which the mediator documents in writing as a mediation agreement or settlement agreement.

To make your agreement legally binding and enforceable, you need to convert it into consent orders. Consent orders are a court order that both parties have agreed to.

Family Mediation Preparation Checklist: What You Need Before Your Session

Preparation is one of the biggest factors in mediation success. Here is what to gather and consider before your first appointment.

Documents to Gather

Bring originals or certified copies of:

  • Birth certificates (for any children)
  • Court orders from any previous proceedings
  • Separation agreement or de facto relationship documents

Having these documents ready shows good faith and lets the mediator understand your financial situation quickly. If disputing parenting arrangements, bring evidence of your involvement in the children’s care and education.

Questions to Ask Your Mediator

Before your first session, clarify:

Free Phone Consultation →

  • What is your experience with cases like mine?
  • Are you accredited by a recognised body?
  • How many sessions do you typically recommend?

At Maatouks, we encourage clients to ask these questions. Our team can answer them during a free phone consultation, helping you decide whether to proceed with mediation or explore other options.

How Long Does Family Mediation Take: Timelines and Waiting Periods

Timelines vary with the complexity of your dispute, how willing both parties are to compromise, and whether shuttle mediation is required.

Typically, mediation takes between 3 and 12 weeks from your first intake appointment to final agreement. Some cases resolve in 2-3 sessions. Others require 5-8 sessions or more.

Waiting periods for mediation appointments vary by provider and demand.

Family mediation timelines depend on dispute complexity and party cooperation, with typical durations and waiting periods as follows.

Stage Typical Duration Notes
First intake appointment 2-4 weeks wait Varies by provider and demand
Mediation sessions 3-12 weeks total From intake to final agreement
Individual sessions 2-3 sessions Some cases resolve quickly
Complex cases 5-8 sessions or more Depends on dispute complexity
Session scheduling Weekly or fortnightly Once mediation begins

Family Mediation Costs: Understanding Fees and Financial Assistance

Mediation is almost always cheaper than court, but it is not free. Understanding the fee structure helps you budget.

Fee Structures and What Affects Cost

Mediation fees depend on:

  • The mediator’s experience and qualifications
  • Whether you attend joint or shuttle sessions (shuttle mediation costs more)
  • The complexity of your dispute

Many mediators charge hourly rates or fixed fees per session. Some offer sliding scales based on income. Ask your mediator for a clear fee estimate before you start.

Government Support and Subsidised Services

Financial assistance is available through various government schemes. Depending on your income and circumstances, you may be eligible for:

  • Family Relationship Centres (FRCs) offering free or low-cost mediation
  • Legal Aid NSW grants for family law matters
  • Community Legal Centres providing subsidised services Accurate valuation of shared assets often requires professional jewellery appraisal services to ensure that property settlements remain fair and transparent for all parties involved.

Ask your mediator about these options. Many accredited FDR practitioners can help you access support.

Family Mediation Tips: Practical Strategies for Success

Mediation works best when both parties approach it with genuine willingness to resolve the dispute. Here are practical strategies that improve outcomes.

Communication Techniques During Sessions

  • Listen without interrupting. The mediator will give each person time to speak.
  • Focus on interests, not positions. Say “I need the children every weekend” rather than “You are a bad parent.”
  • Avoid blame and accusations. Stick to facts and your own experience.

Managing Emotions and Power Imbalances

Family disputes are emotional, and feeling angry, hurt, or defensive is normal. However, expressing those feelings aggressively in mediation usually backfires.

A common mistake is assuming the mediator will protect you if there is a power imbalance. They will not. If you feel intimidated or unsafe, tell the mediator immediately.

You can bring a lawyer to mediation, though not all mediators allow it.

A lawyer’s role in mediation is to:

  • Advise you on your legal rights and options
  • Help you understand proposed agreements
  • Suggest compromises that are legally sound

Before you sign any agreement, you must get independent legal advice from a lawyer who does not represent the other party. This is not optional if you want your agreement to be legally solid.

What Happens If Mediation Does Not Resolve Your Dispute

Not every mediation results in agreement. Sometimes the parties are too far apart, or one party is not genuinely willing to compromise. If mediation stalls or fails, you have options.

Moving to Court Proceedings

If mediation does not resolve your dispute, you can apply to the Federal Circuit and Family Court for a court order. Alternatively, you can create a parenting plan without going to court as another way to formalise arrangements. You will need:

  • A Section 60I certificate from your mediator (confirming you attempted mediation)
  • A statutory declaration explaining the dispute and why mediation failed
  • Evidence supporting your position (documents, witness statements, expert reports)

Court proceedings are formal, public, and can take many months. A judge will hear evidence from both sides and make a binding decision. This is more expensive and more adversarial than mediation, but sometimes it is necessary.

Documenting and Enforcing Your Agreement

If mediation succeeds and you reach agreement, document it carefully. Your written agreement should cover:

  • Parenting arrangements (if children are involved)
  • Property and financial settlement
  • Spousal maintenance (if applicable)

Once you have agreement in writing and both parties have received independent legal advice, convert it to consent orders.

At Maatouks, we help families move from mediation agreement to formal consent orders.


Family law mediation in NSW is designed to help families resolve disputes without the cost and stress of court.

Frequently Asked Questions

What is a Section 60I certificate and when do I need one?

A Section 60I certificate is a document issued by an accredited Family Law Dispute Resolution practitioner confirming you have attended family dispute resolution before applying to the Federal Circuit and Family Court. Under the Family Law Act, you must obtain this certificate before filing most parenting or property settlement applications, unless an exception applies such as family violence, urgency, or child abuse. The certificate demonstrates you have genuinely attempted to resolve your dispute through mediation.

Do I need to attend family mediation before going to court?

Yes, in most cases you must attend family dispute resolution before applying to the Federal Circuit and Family Court. This is a legal requirement under the Family Law Act. However, exceptions exist if there is family violence, risk of harm to a child, child abuse, urgency, or if one party refuses to participate. Your mediator or lawyer can advise whether an exception applies to your situation.

How long does family dispute resolution typically take?

The timeline varies depending on complexity and parties’ cooperation. Initial intake and screening may take 1-2 weeks. Mediation sessions themselves can occur over weeks or months. Simple matters may resolve in 2-3 sessions, while property settlements or complex parenting arrangements may require 4-6 sessions or longer. Waiting times for initial appointments depend on mediator availability and urgency. Most matters conclude within 2-4 months from start to agreement.

What should I prepare for family mediation?

Gather all relevant documents including bank statements, property valuations, superannuation details, and child-related records. Write down your key priorities and concerns, but remain flexible. Consider your children’s best interests rather than focusing solely on winning. Bring a support person if permitted. Seek independent legal advice before and after mediation. Prepare realistic proposals based on your family’s actual circumstances, not best-case scenarios. Discuss confidentiality and without prejudice protections with your mediator beforehand.

Can family mediation be conducted online or separately if we cannot meet face-to-face?

Yes. Many accredited mediators now offer online mediation sessions, which work well for straightforward disputes or when parties live far apart. Shuttle mediation (where the mediator meets with each party separately) is also available, particularly when family violence, power imbalances, or safety concerns exist. This approach allows you to participate without direct confrontation while still working toward resolution. Discuss these options with your mediator during intake.

What happens if family mediation does not resolve our dispute?

If mediation fails, you can apply to the Federal Circuit and Family Court. Your mediator will issue a certificate confirming you attempted dispute resolution, which satisfies the legal requirement. The court will then hear your case. You may also explore other options such as expert determination for specific issues or returning to mediation with a different mediator. Court proceedings are more formal, costly, and time-consuming, so some parties attempt mediation again before proceeding to litigation.

Who pays the costs of family mediation?

Costs are typically shared equally between parties unless otherwise agreed. Some government-funded services offer free or subsidised mediation depending on your income. Private mediators charge hourly or fixed fees; Maatouks can advise on current pricing and available assistance. Ask your mediator about payment options, sliding scales, or referral to subsidised providers. In some cases, the court may later order one party to contribute to the other’s mediation costs if proceedings proceed.